Dr. Walick’s Patient FAQs

Patient Responsibilities

  • While we intend to avoid any lapse in medication(s) for our patients, your psychiatrist will not refill a prescription(s) if you have failed to make regular follow-up appointments.

  • Patients prescribed medication by a physician at the Arete Center must meet with their provider every six(6) months (minimum) for ongoing medication management and/or follow the physician's recommendation.

  • Failure to schedule and maintain regular visits with your provider can result in the termination of care.

Refills

  • Refill requests should be emailed to Dr. Walick at dave@thearetecenter.com no less than three(3) business days before you run out of medication to ensure no lapse in coverage.

  • To facilitate the refill process, please provide the following information in your email request:

    • Patient Name & DOB

    • Medication Name & Dosage

    • Pharmacy Name and Location

  • For your safety, your psychiatrist will NOT send in medication refills over the weekend, except in emergencies.

  • Your provider must call in all stimulant medications each month. No refills are allowed by law, and each month’s supply must be sent in as a separate prescription.

Scheduling / Cancellations / No-shows

  • At the end of your session Dr. Walick will let you know when he would like to see you again.  Put a reminder in your calendar for three weeks before that date to reach out and schedule your appointment.

  • The further in advance you schedule your appointments, the more availability your provider will have.

  • The Arete Center has a 24-hour cancellation policy.  We enforce this policy to ensure we can offer any openings to another patient.  To change or cancel an appointment within 24-hours email Dr. Walick directly at dave@thearetecenter.com.   Telehealth may be available for follow-up appointments if you cannot reach the office due to inclement weather, illness, or travel.  Please check with your provider. 

  • Clients are billed the entire intake/session fee for no-shows and late cancellations.

Insurance, Payments & Superbills

  • As a reminder, our practitioners do not accept insurance and are not in-network with any insurance company.

  • Dr. Walick collects payment at the end of each appointment through Square. Please be prepared to make the payment at the end of your session. 

  • Dr. Walick can provide you with the relevant information to request out-of-network reimbursement from your insurance company after your visit. This information is called a superbill, a detailed invoice that you may be able to submit for reimbursement. To request a superbill, please email Dr. Walick at dave@thearetecenter.com and include the dates of service you would like included.